Welcome to Sprint travel! We operate tours in Egypt and are committed to protecting your privacy. This Privacy Policy explains how Sprint travel ('we', 'us', 'our') collects, uses, discloses, and safeguards your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy and applicable Egyptian laws. Our contact email is profiteers66@gmail.com.
We collect various types of information to provide and improve our services to you:
* **Personal Identification Information:** Name, email address, phone number, passport details, date of birth, nationality, and other details required for booking and travel arrangements.
* **Payment Information:** Credit/debit card details (processed securely by third-party payment gateways), billing address, and transaction history. We do not store full payment card numbers on our servers.
* **Booking Information:** Details of tours booked, travel dates, preferences, special requests, and dietary restrictions.
* **Technical Data:** IP address, browser type and version, operating system, device information, and website usage data collected via cookies and analytics tools.
* **Communication Data:** Records of your communications with us, including emails and customer service interactions.
We use the collected information for various purposes, including:
* To process and confirm your tour bookings and provide the requested services.
* To manage your account and provide customer support.
* To communicate with you regarding your bookings, updates, offers, and important notices.
* To personalize your experience and offer tailored tour recommendations.
* To improve our website, services, and customer experience.
* To comply with legal obligations and enforce our terms and conditions.
* For internal record keeping, analytics, and fraud prevention.
Our website uses 'cookies' and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We may share your information with trusted third-party service providers who assist us in operating our business and delivering our services. These include:
* **Tour Operators & Guides:** To facilitate your booked tours.
* **Payment Processors:** To securely handle online payments.
* **Analytics Providers:** To help us understand website usage.
* **IT and Hosting Providers:** For website and data management.
These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed, in compliance with applicable laws.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it in accordance with our data retention policies and applicable Egyptian laws.
While Sprint travel primarily operates and processes data within Egypt, some of our third-party service providers or data storage solutions may be located outside of Egypt. In such cases, we take steps to ensure that your data is protected with appropriate safeguards in accordance with Egyptian data protection laws and international best practices.
Under applicable Egyptian laws, you may have certain rights regarding your personal data. While Egypt's Law No. 151 of 2020 on Personal Data Protection provides a framework, we generally respect the following rights:
* **Right to Access:** Request a copy of the personal data we hold about you.
* **Right to Rectification:** Request correction of inaccurate or incomplete data.
* **Right to Erasure:** Request deletion of your personal data under certain circumstances.
* **Right to Restriction of Processing:** Request that we limit the way we use your data.
* **Right to Object to Processing:** Object to our processing of your data in certain situations.
* **Right to Data Portability:** Request your data in a structured, commonly used, machine-readable format.
To exercise any of these rights, please contact us at profiteers66@gmail.com. We will respond to your request in accordance with applicable legal requirements.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'last updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us by email at profiteers66@gmail.com.
This privacy policy applies to Sprint travel and all its associated services. For questions, contact us at profiteers66@gmail.com